Frequently Asked Questions

Custom and personalized orders

 All sales are final. I do not accept refunds or returns if an item does not fit. All items are measured carefully and photographed in detail including notable, major flaws. Vintage items normally do show wear and age so minor flaws may not be noted. It is the customer's responsibility to read the description fully, compare measurements, know their correct size, and examine photos before purchase. If you have any additional questions about an item or would like to see more photos, please don't hesitate to ask. If you feel like your item was misrepresented, please send me a convo before leaving neutral or negative feedback. Please keep in mind that the items I sell are vintage and in vintage condition. They will show wear.

Gift wrapping and packaging

I package all items with great care. If your item was broken during shipment, please contact me within 3 days of receiving your purchase. I will need photo proof of the broken item and the packaging that it was received in. If the item was insured you will receive a refund through USPS. Shipping costs are non refundable.
❉ PLEASE NOTE THAT choosing parcel select USPS shipping does NOT include any type of insurance. I understand that sometimes this is the cheapest option for large and heavy packages, but if you have any concern or would like to add insurance to any purchase, please contact me.
❉ I cannot be responsible for lost or stolen orders once they have been shipped.

Custom and personalized orders

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/\/\ Vintage Condition Guideline /\/\
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/\ Mint Condition: hardly worn (if at all)
aka brand new vintage

/\ Perfect Condition: worn with care
might reflect some general wear
no stains spots or otherwise defects

/\ Great Condition: worn with care
may have slight discoloration or 1-2 small spots
no major defects 

/\ Good Condition: well worn 
may be missing a button, or have 3+ small spots or holes

/\ Fair Condition: very worn in
may have several holes, spots, missing buttons, or other "defects"

/\ Poor Condition: we don't typically sell items in poor condition
unrecognizable pieces must contain some intrinsic value